Does anything post without my approval?
No. You approve the exact public response. Sensitive reviews can be escalated instead of treated like ordinary praise.
Does Local Trust Works ask customers for reviews?
Yes. Managed care can begin after a real completed job and send a permission-based request by email or text, followed by one gentle reminder when appropriate. Every eligible customer receives the same honest-review opportunity, and opt-outs stop future outreach.
Which review platforms are included?
Google Business Profile and Facebook are part of the core service. We can add other relevant industry or marketplace platforms when their access and workflow allow it.
What does standard setup include?
It includes the brand interview, voice and response guidelines, platform review workflows, notification preferences, and guided account connections when available.
How do platform connections work?
The business owner or an authorized manager must approve access. Some platforms support a direct connection; others require a secure assisted-posting workflow. We explain the method before setup and never request a shared password.
Can the pricing change later?
These are founding prices for the current service. Any future change would be explained before a new commitment or purchase.
What if I have several locations?
Multi-location businesses require a custom scope because review volume, permissions, and brand rules can vary by location.